1.Provide professional consultation: provide customers with information consultation on products, prices, technology, industry solutions, etc. at any time. The consultation channels include network, telephone, letter, door-to-door and other channels;

2.Provide professional consultation: provide customers with information consultation on products, prices, technology, industry solutions, etc. at any time. The consultation channels include network, telephone, letter, door-to-door and other channels; Create samples and provide customers with free mailing services;

1.Conduct on-the-spot investigation on the customer's machine use site, and assist in using the rules, design and production site according to the actual situation of the site. Allocation of water, electricity and gas, etc.

2.Free installation and commissioning: after the equipment is transported to Party A, with the assistance of Party A, Party B shall be responsible for installation, commissioning and delivery at Party A's site.

3.Training: after the equipment is accepted by Party A, Party B shall provide free training to 2-3 technical operation and maintenance personnel of Party A.

The training contents include:

• General knowledge of laser safety protection, basic principle of laser and structure of laser cutting machine.

• Control system operation skills, equipment operation and precautions.

• Laser processing technology.

• Daily equipment maintenance, laser adjustment and spare parts replacement skills.

• Laser processing safety education.

• Installation time: 2 days

• Training time: 3-7 days

1. ZTECH provides a one-year warranty and lifelong maintenance for the entire product purchased by Party A.

2. During the warranty period, if the equipment malfunctions (excluding human factors and force majeure factors), Party B shall be responsible for free repair, and the required replacement parts shall be provided by Party B free of charge, except for accidents caused by user violations.

After the warranty period, reasonable fees will only be charged based on the actual repair situation during maintenance.

4. ZTECH conducts annual follow-up visits to all users and provides technical support services at any time.